CourtPass is the booking, door access and academy app used by your venue. For most questions about a booking, a session or your academy, your venue or academy is the quickest answer: their contact details are in the app and on their website.
Contact CourtPass
- App problems, sign-in and payments: support@courtpass.com.au
- Your personal information and privacy requests: privacy@courtpass.com.au
Tell us the email address on your account, the app you use (iPhone, iPad, Android or the website) and what happened. Never send your password or a card number.
Guides
The Member Guide covers your account, booking a court, payments, memberships, door codes, cancellations, notifications and the academy, including tournament draws and scoring a game with a PIN.
Your account
Safety
In an emergency at a venue, call 000 first. To report a message or a person in chat, press and hold their message in the CourtPass app and tap Report (or Block to stop seeing them). Your academy is told straight away, and you can also email support@courtpass.com.au.